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All Faqs

Explore our FAQs to find comprehensive answers to commonly asked questions, providing you with all the information you need for a seamless experience with us.

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1) What if I have dietary restrictions or food allergies?

When you book you will have the opportunity to indicate if you have any food allergies or dietary restrictions. We will be able to cater to your needs as long as we know in advance as we can offer vegan and gluten free options.

Tickets purchased are refundable up to 24 hours prior to event start time for public bookings. For private events only 50% of the cost will be refundable due to special arrangements that need to be made for private groups. We will also be happy to reschedule your event to another available date if preferred. 

Tickets can be purchased on here our website. For private event bookings you would need to contact us directly

All events are run rain or shine. We recommend arriving prepared based on the daily weather forecast, but our guides will have umbrellas and ponchos available in the event of rain. 

No, unfortunately we are not able to accommodate persons who require a wheelchair.

Yes, you will be dropped off at the end of the event at the pick up location unless you need a drop off anywhere in the Seven Mile Beach and George Town area.

Our serving sizes often surprise participants so please do come hungry. At our stop at the distillery alcohol is unlimited. 

No, tips are not included in the cost of your ticket. it is highly recommended that you tip your guide who will be very appreciative. Our guides are very professional and well educated so we are sure you will have a good experience.

Yes, bathrooms will be available throughout the event at our selected partners.